Customer: use your Rupal wallet safely
Read the balance, add or transfer Rupal, check fees, and use Transactions as the official record.
Know these words first
- Available balance
- Rupal currently available for supported actions.
- Fee
- An amount shown before confirmation that may be charged for an action.
- Pending
- The action is recorded but has not reached its final state.
See where everything is
These screens use demonstration information—never a real user’s balance, payment, or private conversation. Numbered markers match the notes below each image.
Read the Wallet before moving Rupal
Treat the displayed balance and transaction list as the official in-app record. A message or external receipt alone does not change the Wallet.
- 1Wallet page in the menu
- 2Available Rupal
- 3Deposit and Withdraw
- 4Buy streaming access
- 5Newest transaction records
Choose the correct deposit method
Available providers can change. Choose the method shown in your own app and review its details before paying.
- 1Automatic payment providers
- 2P2P Gateway request
- 3A2C with your assigned admin
- 4Close without submitting
- 5Review happens before submission
Step-by-step
Read the Wallet overview
Open Menu, then Wallet. Read the available balance and recent activity. A pending request is not completed Rupal.
- Refresh once if a recent action is missing.
- Open Transactions or History for the full record.
Choose how to add Rupal
Use Deposit when an enabled payment gateway is available and follow the provider order. If P2P is available, create a request and agree the fiat terms with the assigned Manager.
- Check amount, currency, and receiving account before paying.
- Keep the official order or request reference.
- Do not pay details sent outside the official workflow.
Transfer carefully
Choose Transfer, enter the recipient and amount, then read the fee and final total. Confirm the recipient twice because a completed transfer may not be reversible.
- Start small with a new recipient.
- Never transfer because a stranger promises a prize or guaranteed return.
Check the result
After any deposit, transfer, Token purchase, game, or lottery action, open Transactions or History. Read whether the item completed, is pending, or failed.
- Do not repeat a pending action.
- Use the exact reference when contacting Support.
Stop when something looks wrong
If the amount, recipient, or status is unexpected, stop making new payments. Save the reference, amount, and time, then open Support.
- Do not post receipts publicly.
- Hide unrelated bank details in screenshots.
Check that it worked
- The amount and currency match what you intended.
- A unique provider, P2P, A2C, or transaction reference is visible.
- The final status is completed before you spend or transfer the new Rupal.
- The available balance and recent transaction agree with each other.
If something does not look right
A deposit stays pending.
Do not repeat it. Open its reference, wait for the provider or Manager update, and contact Support with the exact time and amount if it stalls.
A payment method is not listed.
It is not currently enabled for your account or location. Use only a method shown by StadiumB.
The balance and transaction disagree.
Refresh once, save the reference, and stop new transfers until Support checks the record.